Just as operators have had to reassess their business models to optimize takeout and delivery services during the pandemic, they must also rethink their catering services.
Continue readingDriving Higher Off-Premises Checks
As operators around the country were forced to shutter their dining rooms during the COVID-19 outbreak, many discovered that they could drive higher check averages for takeout orders by offering bundled family meals.
Continue readingRestaurant, Grocers Partner on Retail Meals
The pandemic has led some restaurant operators to form strong relationships with the same companies they have long been competing against for consumers’ share of stomach.
Continue readingKeeping Profits on the Menu for a ‘New Normal’
After many restaurants around the country optimized their menus for takeout and delivery, they have begun expanding them again as states and local municipalities loosen restrictions on in-restaurant dining.
Continue readingPersevering Through Challenges
Closing a restaurant or a chain of restaurants is much easier than reopening one. That’s the hard truth operators around the country are confronting as customers begin returning to their dining rooms amid the COVID-19 pandemic.
Continue readingOperators Explore the Great Outdoors
As the nation gradually acclimates itself to the pervasive COVID-19 pandemic, most states have begun allowing restaurants to open outdoor dining spaces.
Continue readingConsumers Seek Clear Evidence of Safety
Protecting the health and safety of customers has long been an essential, yet largely behind-the-scenes aspect of restaurant operations. However, it has become the primary focal point of communications in the era of COVID-19.
Continue readingRestaurants Rethink Messaging to Highlight Family, Community
Operators are revamping their communication strategies during the COVID-19 pandemic to highlight their community connections, showcase family meal solutions and remind consumers of their efforts to protect customer health and safety.
Continue readingStreamlined Menus and Recipes Are the New Norm
Operators have been streamlining their menus to focus on items best suited for takeout and delivery, while at the same time seeking to minimize their costs for inventory and production.
Continue readingMaintain Brand Identity in Marketing Off-Premises Offerings
Foodservice operators seeking to promote their delivery and takeout offerings during the COVID-19 crisis should strive to maintain messaging that showcases their own brand identity.
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